Can We add a Jetski or Waverunner to the rent of a yacht or Catamaran?
Jet skis have an additional cost and have to be requested with time to add them to your reservation. The cost of towing a jet ski during your whole trip is around 500 USD.
Or the captain can ride to a designated area where you can rent it and use it for 1 hour or 30 minutes for around 150 USD/hr.
IMPORTANT: For security reasons, jet skis are now restricted in many areas around Isla Mujeres, so you can only use them in designated areas.
We recommend paying for the time of use and renting for 2 or 3 to use simultaneously.
We offer a rental of a doughnut if you want to use it with the jet ski. Great for kids and groups.
Is the price of the rental by people or group?
Similar to when you rent a car, you pay for time, no matter if you park it all day or run full of people.
We rent for a minimal time because moving a yacht has a high cost, and later an additional cost for the gas over time. 4 hours for medium yachts, 6 hours for bigger yachts, and 8 hours minimum on the biggest available.
All yachts have a max capacity of people aboard, prices usually is for the recommended capacity and pay extra over it to the max allowed.
Can the Yacht pickup us at the dock or beach of my hotel?
No, usually hotels do not allow the use of their docks.
You would have to ask directly at your hotel, and consider that the time that the yacht takes to get to the dock starts counting from your rental time.
For example, if you rented 4 hours and the yacht takes 1 hour to get to the dock, and then 1 hour to get back from the dock to the marina, those are 2 hours that are deducted from your rental time.
We always recommend ground transportation. Moving on the water is slower than on the road, and the consumption of gas is very expensive.
Could you please let me know how far you are from the Playa Mujeres hotels, Villa Del Palmar in Cancun?
We have Yachts Available at 1 mile (https://goo.gl/maps/aW38ioBEKV22) or 3 miles (https://maps.app.goo.gl/nqPL8pP3Q4SGV9vo6 ) from the hotel area of Playa Mujeres and Costa Mujeres.
Both locations are in the vicinity of the Palmar hotel, Secrets Playa Mujeres, Finest Resort, Dreams Playa Mujeres, Beloved, Riu Dunamar, Excellence Resort, Palladium Iberostar, and Melia Playa Mujeres. Atelier Resort, TRS Hotel. Excellence Coral. Rafael Nadal Tennis Club. Majestic Elegance. Riu Latino. Planet Hollywood. Rent a Yacht from any of these hotels at Costa Mujeres.
In 8 hrs reservation, we include round-trip private transportation.
Can the Yacht pickup at Playa del Carmen or Tulum?
No, the only Marinas are located in Cancun or Puerto Aventuras; therefore, you must hire ground transportation to one of these marinas.
MagicSea Playa Mujeres and costa Mujeres
Luxury Yachts Cancun Hotel Zone
Luxury Yachts Sotavento
MagicSea Puerto Cancun Downtown
How do We get to the Marina?
Is the food catering available on all charters?
Catering can be hired at an additional cost, depending on the number of passengers.
It includes Chef, food, and an open bar, and we can adjust to your preferences.
We can arrange special food: vegetarian, Halal, Kosher, Celiac, etc.
Buffet for large groups on large boats or lobster at the grill.
Can we bring drinks and food on board?
You may bring anything additional you may want to eat or drink.
If you require a special bottle, we can bring it and pay the ticket at the liquor store.
Can we do snorkeling or do another water activities?
Snorkeling is included in the rental price.
You can do jet skiing, wakeboarding, paddleboarding, kayaking, or any other water activities you enjoy at an additional price.
The captain will advise on that day the best area to do these activities, depending on the weather conditions.
Snorkeling at Cancun is at the El Meco area for yachts. To snorkel at the MUSA, a small boat with a permit is required, which has an additional cost.
Snorkeling at the sunken boat is available.
You can rent an electric Seabob, the personal scooter, to snorkel around the yacht.
Can we get off the Yacht to explore Isla Mujeres?
Yes, of course, that is possible, but the fee for using the dock does not include.
It is around 30 USD (600 MXN) per yacht on several piers; others charge 10 dollars per person, and if you stop at a restaurant, they don’t charge if you have lunch there. It can be paid in cash or by card. Places to Stop are Muelle Lima, Muelle 7, Bartolome, Muelle Vazquez, Lancheros, Mocambo, and others.
Yes, you can disembark from a private yacht or a tour boat to explore Isla Mujeres. While you can’t leave from your hotel directly, if it has a pier and allows you to board there, or you can take your yacht to a marina in Cancun, where you can board a connecting boat to the island. Alternatively, you can take an official ferry and then rent a golf cart or find other transportation to explore the island’s beaches, shops, and sites
What do you mean by Half Day Tour or Full Day tour?
Half Day means 4 hrs, and Full Day means 8 hours.
To visit Isla Mujeres and do activities of snorkeling, it is necessary to spend 6 hours, 4 hours is a short time to cross and back with several stops to swim or snorkel.
Extra hours will be charged separately.
What is your cancellation policy?
If cancellation is due to weather, we will refund 100% of your money.
If cancellation is on the date of your charter, there will be no refund.
All cancellations must be made at least 7 days before.
For Boat reservations: In the event that the boat is out of service on the date, we will upgrade to the next option available, or if you disagree, we will refund 100%.
If an activity or tour is canceled due to authority for weather conditions and you cannot reschedule, you will receive an immediate (in 48 hours or less) 100% refund.
Any other activity or tour can be canceled with 10 days in advance notice without any fee or penalty.
All other activities or tours that are canceled by you within 10 days, 2 days, or less, resulting in a loss of the deposit.
No-shows or failure to cancel a tour or activity will result in a 100% charge for the service.
Cancellations must be made by the person who made the reservation.
We do not accept calls or cancellations from other travel providers or hotel concierges.
This is to protect you from someone canceling your tour or activities.
WEATHER
The climate is very changeable, it can be cloudy for a few minutes and after a while Sun. In addition, since the walk is in Isla Mujeres, the marine climate allows the sky to be clear most of the time. It really has to be very bad weather of several days for it to be canceled, and that happens rarely, and it is already planned a day before.
How should we book the yacht ?
To book, just make an initial deposit 30% and then pay the remaining at departure time with a card, cash, or Wire Transfer (ZELLE). We accept all Credit Cards and Bitcoins.
Avoid commissions using wire transfers or cash!
Can We get a special occasion arrangement?
Yes we organize birthdays, anniversaries, bachelorettes, etc, which include balloons, cake, and/or sparkling wine bottles.
Please let us know what you need so we can send a proposal and the invoice.
We have a catalog of balloon arrangements for yachts or flowers.
What is the usual Itinerary?
Time starts running from the moment the rental is agreed on.
The yacht can sail around Cancun or straight to Isla Mujeres, stop at a snorkeling spot, and then stop at a calm beach so you can enjoy, or get down to the island.
What to do? Along the Cancun Coastline or crossing to Isla Mujeres and around there are many places to stop and swim and snorkel,
On the same day, the Captain and you choose better places in the wind conditions
You can stop at a place in Cancun where you can rent a Waverunner or another toy and pay only for its use. Do any of them go from a yacht while the whole group enjoys aboard or jump into the water
We have options of Fly board/ Wave runner / banana-boat / parachute, and more
What is the recommended attire?
Light sportswear, swimming suit, towels, walking shoes, hat, camera & suntan lotion (ecological please).
What about the weather in the Cancun Area?
The climate is very changeable, it can be cloudy for a few minutes and after a while sunny.
In addition, since the walk is in Isla Mujeres, the marine climate allows the sky to be clear most of the time.
It has to be very bad weather for several days for it to be canceled, and that happens rarely, and it is already planned a day before.
Is the same rent or book here with Magic-Sea than do it on GETMYBOAT.COM, TRIPADVISOR, GETYOURGUIDE, CLICKANDBOATS, SAMBOATS,?
The services offered are the same, whether you reserve directly with Magic-Sea, Eduardo, or Karen, or if you go through an agency like Getmyboat.com, Tripadvisor.com, or Clickandboat.com.
But if you do it directly, you save the commission over sites that work as an Airbnb of boats and yachts.
Which is marina close to the hotel at Playa Mujeres or Costa Mujeres?
For hotels (like Majestic, Attire, Secrets, Garza Blanca, Dreams, Excellence, Finest, Palladium, and Planet Hollywood) in the area of Costa Mujeres (Playa Mujeres or the continental side of Isla Mujeres) the place closest to aboard is Marina at punta Sam or Marina La Amada or Yacht Fun at Playa Mujeres.
We would want to go on a yacht, that has a large sunbed on the front bow and a nice seating area for lunch.?
Sea Ray Yacht FUN 55ft has a large sunbed on the front, and sofas on the fly bridge.
SeaRay has a large bed of both, but for 3 or 4 people, any boat is fine.
SeaRay 55FT has a floating bed to lie over the water.
But we have Catamarans with a ned on the front for a large group or bigger yachts too.
What is the policy if the weather is not good?? My daughter cannot handle rough seas.
In the event the activity or tour is canceled due to adverse weather conditions and you are unable to reschedule, you will receive an immediate (in 48 hours or less) 100% refund.
If you believe that the weather is not fine for you, we can cancel it one day before without a problem
At Isla Mujeres, the water is very calm every time, there are places to stop there and swim (as you see on videos)
Sometimes, crossing to Isla (20 min ) has a crosswind.
The Searay yacht rolls a little more than the Carver yacht or the Azimut with a stabilizer. Catamarans have more stabilization against the waves.
We recommend bringing a seasick pill (Dramamine or similar) to take 1 hr before departure. Only a few people seek, but if you believe it is possible, take it; seeking is useless.
Where can I find comments about your boats charters?
See the opinions of other customers at Facebook, Tripadvisor, Google maps, Yelp, Sitejaber and more.
Instagram
in Facebook:
or Yelp
MagicSea Playa Mujeres
Luxury Yachts Cancun
Luxury Yachts Sotavento
MagicSea Puerto Cancun
My son is Gluten Free. Can the quesadilla be made on Gluten Free tortillas? Can we request different food? specific drinks?
We can provide your requirements for drinks and gluten-free. Halal, Celiac, or Kosher.
Do you have speakers that our phones can connect to for music?
Yes, Yachts have Bluetooth to connect your device. If you require, we can add Wi-Fi service at extra cost.
Our goal is to see beautiful views on the water, some snorkeling and mostly relaxing, FYI,
At Isla Mujeres, this is guaranteed!
Are there other Islands to visit out of Isla Mujeres?
Yes, if you have more time on rent of 8 hrs, we can visit the Isla Blanca area at the north of Playa Mujeres, or longer to the Boca Iglesias area and mangroves there (overnight)
Isla Contoy can be visited only on a tour. It is a National reserve, and Yachts are not allowed to dock there.
You can turn around, but if you want to stop and walk, we can arrange a boat to do it (with an extra cost).
We recommend 2 or 3-day tours for up to 8 people to Isla Holbox or Isla Cozumel.
Can we swim with Whale sharks from yachts?
This activity has a season from May 15th to Sep 15th and is restricted to small boats with a special license (similar to Isla Contoy).
We can arrange it if you want a combination of a Yacht and whale shark tour.
Reservations are required at least one day in advance.
What you did not know is that whale sharks are a cartilaginous fish, so called because their skeleton is made of cartilage that is not enhanced by the minerals that make bones. These minerals are present only in the teeth and skin. The class includes sharks, sawfish, rays, and chimaeras.
A 100 people party on a luxury yacht, is that possible?
The problem with large groups on a luxury yacht is that the number of people is incompatible with the size of the yacht; the maximum capacity is 40 people.
Given the cost of the vessels and the potential for damage, large group trips are not offered on luxury yachts.
For this reason, boats for larger parties are simpler, without many decorations, upholstery, or amenities that could be easily damaged.
Furthermore, catamarans offer a more tranquil ride and access to shallower waters due to their stability.
On a large 100-foot yacht, getting in and out of the water is difficult, and this problem is exacerbated by the large number of people on board.
It’s common to see parties on very luxurious yachts in movies. If the yacht owner is throwing a party, they won’t be concerned about the behavior of their guests; it’s their risk and decision. However, this is very important when chartering the yacht.
Can we cross from Cozumel Island to Playa del Carmen with a yacht?
Yes, it is possible to cross from Cozumel Island to the Playa del Carmen area on a Yacht:
The price is 2,100 USD for a Sea Ray 40 ft Sundancer.
It’s fine for 8 people with luggage. (can be more or less ).
The destination is the Marina at Puerto Aventuras.
Playa del Carmen doesn’t have a Marina to drop off.
The only pier at Playa del Carmen is for regular Ferry transfer each hour from 6 PM to 7 PM
An alternative is to fly to Paya del Carmen.
There is a land place in Playa del Carmen
Aircraft for 3 people can do it; we can provide a quote.
Bigger aircraft can fly to Cancun or Chichen-Itza.
What is NOT included in the yacht rental price?
Most yacht rentals do not include dock fees (typically $10–20 USD per person) and crew gratuity (recommended 15–20%). Always confirm this before booking.
Do I need to pay a deposit?
Usually, a 30% deposit is required to block the date, and the balance is paid at departure.
What happens if the weather is bad?
Weather: in case of bad weather (strong winds / heavy rain), you can change the date or cancel for a full refund.
If the weather is cloudy or it rains slightly, the tour continues and cannot be changed, and your deposit will be refunded.
Can the yacht pick us up at our hotel?
We offer round-trip transportation on a private van or Bus for groups.
Only in a few casas is it possible to pick up at the hotel pier, usually in Isla Mujeres; many homes have a pier.
It is not legal to pick up at the beach or at a pier not assigned by the authorities.
Where exactly does the yacht depart from?
Each boat has an assigned pier where the license authorizes passengers to board.
On several yachts, pickup is possible at different locations.
It is necessary to check this before renting and to estimate the transportation time and cost from your hotel or Airbnb.
Common Locations:
MagicSea Playa Mujeres
Luxury Yachts Cancun
MagicSea Puerto Cancun
Luxury Yachts Sotavento
Playa Tortugas Km6 Hotel Zone Cancun
Marina La Amada – Playa Mujeres
https://maps.app.goo.gl/Xuxp1hP317aU4E7h6
La Isla Harbor
Hotel Zome Km 14
https://maps.app.goo.gl/yiAGcUK9xfmddSeG7
Isla Mujeres
Marina Puerto Cancun
Gran Marina Puerto Aventuras
Km 13 Tortas Bravas
https://g.page/magicsea?share
Can we customize the experience?
You can bring anything aboard,
We have a lot of additional services to make the most beautiful experience on a boat.
How many people can go on a yacht?
Each boat has a limit defined by the authorities.
Bigger boats do not mean that they are suitable for more people. The mega yachts are more luxurious options and, in this case, are restricted by the owner because these boats are not for a party like in a movie.
For large groups, there are boats specifically designed for parties of 50 to 300 people.
- 30–40 ft: 6–8 people
- 40–60 ft: 8–15 people
- 60 – 80 ft 20 -30 people
- Catamarans: up to 20–150 people
Is it better to book online or in Cancun?
In Cancun, there is no marina where you can arrive and browse boats to rent. All boats are dispersed on several piers where access is not allowed.
And if you find that boats are busy for the day .
Online is a question of trust in us, for it is the better way to check Magic-Sea on TripAdvisor, and you can see that we are 5-star rated.
There are a lot of fraudulent sites on the web, including on TikTok and Facebook, ready to take a deposit and disappear.
We receive many calls from people looking for someone with a similar name who gives the wrong address.
Be careful with this, not all that ChatGPT or Google recommends is real and professional.
Why are prices different between companies?
Because there are a lot of fraudulent sites on the web, including on TikTok and Facebook, ready to take a deposit and disappear.
Can you bring your own food and drinks on a yacht in Cancun?
Yes, you can bring any bottle or food aboard.
Is renting a yacht in Cancun safe?
Yes, when booking with a professional company like Magic-Sea
Look for:
- Licensed boats
- Experienced crew
- Good reviews
- Clear communication
- LOCATIONS
Cancun Yacht Rental Guide: Prices, Tips & What to Expect.
How to Rent a Yacht in Cancun: Prices, Packages & Insider Tips.
Plan the Perfect Yacht Rental in Cancun: Everything You Need to Know.
A Complete Guide to Private Yacht Rentals in Cancun.